professional and ethical standards. However, WPI regards as invalid any special terms and conditions set forth by any other party, including purchasing, quotations, warranties or other statements. WPIs response to a quotation, purchase order or inquiry shall not be construed as acceptance of any conditions stated therein. references. WPI retains the right to change specifications or discontinue products without prior notice. warranty these products against defects in workmanship or materials, and all WPI products retain a warranty of 6 months from the date of purchasing. However, WPI hereby specifies that no use or application of any product may be suitable or successful for a specific application and therefore waives all liability in that regard. It is the sole responsibility of the buyer/user to apply the product in a manner consistent with its intended use. WPI products are not approved for human use unless specifically stated in writing with accompanying FDA (or applicable) documents. WPI assumes no liability or legal, moral, ethical, or fiduciary responsibility for a use of any product in the WPI catalogs in treating or studying humans. Warranty terms and conditions will not apply if the instrument is damaged due to the user fault. described are net and subject to change without notice. Prices (in U.S. dollars) do not include shipping charges. Formal quo ta tions are valid for a period of 30 days unless otherwise specified. Pur chas es may be charged to your VISA, MasterCard, or American Express account. Institutions operating under tax-free conditions must state applicable license or contract number and be prepared to furnish necessary exemption certificate. checked thoroughly before being discarded. The customer pays shipping and handling expenses, including adequate insurance coverage. cartons should be noted on the delivery receipt before signing. Concealed loss or damage should be reported at once to the carrier and an inspection requested. All claims for shortage or damage must be made within ten (10) days after receipt of shipment. Claims for lost shipments must be made within thirty (30) days of receipt of invoice or other notification of shipment. Please save damaged or pilfered cartons until claim is settled. In some instances, photographic documentation may be required. Some items are time-sensitive; WPI assumes no extended warranty or any liability for use beyond the date specified on the container. Do not return any goods to us without obtaining prior approval and instructions from our Returns Department. Goods returned unauthorized or by collect freight may be refused. Goods accepted for restocking must be in new condition, returned within 30 days, and will be exchanged or credited to your WPI account and are subject to a restock fee of 25%. Goods returned which were ordered by customers in error are subject to a 25% restock fee. we received the item you wish to exchange, we will ship out the replacement product. including the original packaging and containers, documentation, warranty cards, manuals, all accessories and must be suitable for immediate resale. Do not mark or deface original manufacturer containers in any manner. We are unable to accept returns that are not in its original condition, is damaged, used or returned more than 30 days after delivery. com/returns/rma-request.php" http://www.wpiinc.com/returns/rma-request.php consuming. Please contact our Returns departments for a quote. must be securely packed to prevent further damage in transit. The Customer is responsible for paying shipping expenses, including adequate insurance on all items returned for repairs. Identification of the item(s) by model number, name, serial number and proof of purchase (packing slip number or invoice number) as well as complete description of the difficulties experienced should be written on the RMA request form and a copy of the form must be included with the item. |